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Work Completed March 29, 2011
A combination of deteriorated shingles and crumbling brick on the back of my two-story rowhouse was causing a small but growing problem of interior water damage; also, as insulation was lacking, the back rooms were very cold in the winter and very hot in the summer. I contracted We Care to install insulation and vinyl siding on the entire back of the house (including a 2-sided hanging bay). Those are the basic facts but the job was anything but basic. Among the challenges, all of which were handled in an outstanding manner by We Care:
- access – all materials and equipment had to be carried along a one-person wide pathway between the backs of rowhouses;
- the jigsaw puzzle nature of the work – in a relatively small area to cover, cut-outs, flashing, etc, had to be made around 6 windows, a door, electrical, water and phone connections, some of which was very difficult to get to because of the placement of my central AC unit;
- neighbor’s concerns over how the work would effect their property – this particular issue was harmoniously resolved thanks to the remarkable diplomatic skills of We Care’s Jim W.
We Care provided a detailed list of work in the contract, all of which was completed with great skill, and also did a number of extra tasks, e.g., removing an old TV antenna from my roof, and replacing the rain spout, at no extra charge. An added bonus is the DVD done of the work as it progressed to completion, excellent documentation for my own future reference.
The work was done on successive days as weather permitted and I received a call each evening with a status update.
I’ve had many experiences with home repair contractors over the years and none came close to We Care’s level of professionalism and craftsmanship, not to mention communications skills. We Care is that rare kind of company that I can recommend wholeheartedly without a single reservation. In short, they’re terrific!
-Gail K, S Mole St, Philadelphia
WORK WAS COMPLETED TUESDAY, MARCH 19, 2011
This was the best experience I have ever had with a general contractor in 35 years of home ownership. It began with a new insulated storm door (badly needed). They were able to get a door which would match the color of my house (militia blue) and which another contractor had previously told me was no longer available. The installation of the door was so meticulously done, with such attention to detail (capping, weather stripping) that I decided to have all new energy efficient windows installed throughout the house. Once again, the work was meticulously done, the three workmen were highly skilled, efficient, considerate and clean throughout the job, and when they left my house, everything was in order, all curtains and shades were in place, even stained glass pieces were once again hanging in front of the new windows. I was both surprised and delighted.
For the 35 years that I have lived in my house, the basement has been only the place in which the hot water heater and the furnace lived — and the place where junk went to die. “We Care” did a lot of work that was structurally necessary: plastering walls where there was little or no evidence of mortar between stones or bricks, tearing out an old, rickety wood staircase and the closet beneath it (which had never been opened in the 35 years that I have lived here) and replacing them with a new wood staircase; they also did work that would contribute to the energy efficiency of my house, such as replacing the rotting, wooden framed, single, thin pane of glass windows with glass block windows, capping them and caulking them; such as insulating the ceiling of the basement, so cold air would no longer come up through the floorboards. As in the case of the windows, the workmen were considerate throughout the job, did excellent work, and cleaned up after themselves. Amazing!
I was emboldened to press on with a new electrical service for the house. My old circuit breaker box was rusted, from water dripping onto it from rain that travelled from the outside, down a cable, and into the box. Even I know that the combination of electricity and water is not a good one. Once again, the workers knew exactly what they were doing, did it efficiently, and left everything clean. I could get used to this.
Through all of this, I dealt with Jim Weigold (Big Jim to one and all), General Contractor Extraordinaire. I found him to be extremely knowledgeable, very helpful, highly reliable, good-natured, and honest. At every stage of this multi-phased work, Jim kept me apprised of developments with manufacturers, timelines, arrival times of work parties, availability of needed items, etc. I was never left in the dark (as had happened so often in previous contractor encounters), never wondered “What is going to happen next, and when will it happen?” Furthermore, when Jim said something would be done, it was. Every time! This man’s word you can take to the bank”
My only regret is that I didn’t discover “We Care Home Remodeling” 35 years ago! But now that I have found them, I will use them for all of my home remodeling and repair needs. I will also recommend them to all of my friends and to any strangers who might inquire. “We Care” is much more than a catchy, easy-to-remember name for this company; it is a succinct statement of their philosophy and attitude, their method of operation, and the basis on which they interact with the public. Try “We Care” for your next home remodeling or repair job — you will not be disappointed!
– Ralph Heims, N. 8th St. Philadelphia
Date: Wed, 29 Dec 2010 16:03:14 -0500
Subject: Thank You!
To Jim W and We Care,
We felt compelled to tell you once again how much we appreciate your care, kindness and efficiency. You and your company made a horrible situation easier to deal with. You went above and beyond what was necessary to fix our problem. You truly have lived up to your name (We Care) and are a credit to your profession. It has been an absolute pleasure to work with you and your team. Again, thank you!